Choosing a Home Comfort Company That Always Puts You First
October 7, 2021Have you ever been brushed off by a company’s customer service personnel? Perhaps they answer the phone while serving you, or they don’t honor a warranty or return policy. This is a frustrating type of scenario that’s sure to irritate even the most empathetic people.
When it comes to your Rhode Island home comfort, you don’t want to gamble with bad customer service. That’s why we at Hope Energy put you first in every situation, whether you need fuel delivery or HVAC service. Check out our services and how we put you first, every single time:
Heating Oil Delivery
- 1. Highest-Quality FuelsWe provide low-carbon Bioheat® fuel for our heating oil delivery customers, which is heating oil blended with renewable biodiesel. We provide Bioheat® fuel because we want to encourage a more eco-friendly Rhode Island, as well as the best operation for your heating system.
- 2. Reliable DeliveryWe’re committed to our customers and our delivery routes, which are scheduled in advance to optimize our team’s time and energy. This results in faster, more efficient deliveries to your Rhode Island heating fuel storage tank.
- 3. Customizable OptionsYou can choose between regular will-call delivery and convenient automatic delivery, available to our customers at no extra charge. This allows you to personalize how you receive your fuel deliveries.
HVAC Service
- 1. Installations, Maintenance & RepairsOur qualified team of installation and repair technicians is always at the ready! Need a replacement? Done. Need a repair? Sure thing. Need annual preventative maintenance? We’ve got you.
- 2. Varying Levels of Service Plan CoverageOur service plans allow you to choose a customized investment and coverage level to fit the needs of your home and family. Be sure to check out our gold and silver plan options, which have oil tank coverage as an option!
- 3. Emergency Customer CareWe won’t name names, but unlike some other competing heating companies in our area, Hope Energy offers emergency service around the clock. We’ll never leave you in the cold on a weekend or holiday—it’s just not in our nature.
The bottom line is that we care about our customers: not just from 9–5, not just when it’s convenient, but all the time. If you’re looking for a reliable home comfort provider in Rhode Island who can meet and exceed your expectations for service and dependability, Hope Energy is the team for you. Get in touch to become one of our highly valued customers today.